Client: Douglas Snitgen – MECA CO-Op
Challenge: A small business needing reliable, dedicated IT support without an in-house team.
Solution: Thatch provided a virtual IT department with a primary support technician and backup, ensuring fast, personalized service.
Testimonial:
“We’ve been working with Thatch Computer Consulting as our virtual IT department for several years now and have been very happy with the service they provide. We have a designated primary support technician to contact for service requests (as well as a designated back-up if our primary is not available), which means they know us and understand our unique technology needs whenever we call. The team is very responsive and persistent in finding solutions and/or making no-nonsense recommendations. We operate a small business, but always feel like our service calls are top priority.”
Results:
✔ Consistent, long-term IT partnership
✔ Dedicated technician for personalized support
✔ Fast response times with no-nonsense solutions
Need reliable IT support that treats your business as a top priority? Contact Thatch today for a customized IT solution.
