Looking to strengthen your business with reliable, future-proof IT solutions? Thatch provides a wide range of services designed to meet your specific requirements and keep you operating at full capacity. Our experienced team is dedicated to safeguarding your data, shaping your technology strategy, and lifting the burden of daily IT tasks.
Take a hands-off approach to technology. Our Managed IT Services continuously monitor your network, shield you from security threats, and handle everyday upkeep—24/7, 365 days a year, as these services are typically provided around the clock to ensure uninterrupted operations. Managed services focus on preventing issues through continuous monitoring, maintenance, and strategic planning. We keep your hardware and software up to date through regular patches, backups, and responsive help desk support. Let us oversee your IT infrastructure so you can concentrate on growing your business.
Choosing managed IT services brings a host of benefits that help businesses meet the demands of today’s fast-paced environment. By leveraging a full suite of tools and technologies, companies can reduce overhead costs and allocate resources more efficiently. Managed IT services provide seamless integration with existing systems, ensuring that businesses can adopt the latest technologies and industry standards without disruption. In contrast to traditional IT management, this proactive approach identifies potential problems early and implements measures to prevent downtime and data loss. The result is improved quality, reliability, and productivity, allowing businesses to maintain a high level of performance while staying ahead of the competition.
If you already have an in-house IT team, Thatch can support them by filling skill gaps and sharing responsibilities for major or complex projects. There are many cases where co-managed IT services are beneficial, such as when your internal team needs extra support during a large migration, or when you require expertise in areas not covered by your current staff. We assess your situation, clarify which tasks stay in-house and which ones we assume, helping to complete your IT environment by ensuring all tasks are thoroughly addressed. Co-managed IT services also maintain necessary controls over IT processes, ensuring proper governance and oversight. This approach defines the strategic place that co-managed IT services occupy within your IT management structure, dividing responsibilities to maximize efficiency and security. You gain specialized expertise and increased capabilities without fully outsourcing your operations, and co-managed IT services make it possible to access flexible support tailored to your needs.
Modern threats demand modern defenses. Thatch protects you with Extended and Endpoint Detection & Response (XDR/EDR), around-the-clock Security Operations Center (SOC) coverage, advanced email security, and ongoing staff training. Our innovative training approaches keep your people engaged and informed, while our expert threat hunters monitor your environment to maintain your safety. We ensure that organizational security policies are fully integrated into your overall cybersecurity strategy, including staff training and security monitoring.
We help you meet and maintain compliance with industry regulations such as GDPR, HIPAA, PCI DSS, NIST, and SOC 2. Using specialized software and proven methods, we simplify the process and reduce stress. Let us turn compliance from an obstacle into a competitive advantage.
Tap into the power of the cloud. We’ll guide you toward the most effective infrastructure solutions, whether that’s AWS, Microsoft Azure, Microsoft 365, Egnyte, or a customized configuration. Our approach balances flexibility and security, enabling your organization to adapt quickly to changing demands. Cloud solutions enable seamless collaboration by allowing employees to access and share files from anywhere. Cloud services also support hybrid work models, allowing employees to work seamlessly both remotely and in the office.
Say goodbye to outdated phone lines with our modern VoIP systems. Enjoy lower costs, easy scalability, and features like call forwarding, video conferencing, and voicemail-to-email. VoIP technology allows businesses to reduce their monthly phone costs by migrating from traditional copper-wire systems to VoIP systems. Stay connected on any device, from anywhere, with voice solutions that keep pace with your evolving business needs.
A strong network infrastructure starts with dependable cabling. Whether you’re installing in a new site or upgrading an existing one, Thatch provides organized, professional cabling that supports smooth network performance. From design and installation to testing and ongoing maintenance, we give you a solid infrastructure that powers your daily operations.
Need the right hardware and software to keep your business on track? Our Procurement services cut through complexity by pinpointing the best tools, determining the optimal procurement strategy for your business needs, negotiating competitive pricing, and ensuring everything is set up properly. Procurement can control a significant portion of a company’s costs, affecting profit margins and the bottom line. We follow established practice and best practices to ensure compliance and efficiency throughout the process. For example, in one case, implementing procurement best practices led to significant cost savings and improved supplier relationships for a client.
Before payment is processed, we verify that all goods and materials have been received and inspected to meet your specifications. Managing money and spend is central to our approach, helping you control costs and optimize your procurement cycle. We conduct thorough risk analysis to identify potential threats and vulnerabilities in your supply chain. By tracking key metrics, we measure procurement performance and drive continuous improvement. There are many ways procurement can add value and optimize your business operations—trust Thatch to keep your environment future-ready with minimal hassle.
When a crisis strikes, downtime can severely impact your business. Disaster recovery plans are designed to address various events such as natural disasters, system failures, or human errors that threaten data availability and business operations. Identifying the specific problem or challenge your organization faces is crucial for tailoring an effective disaster recovery strategy. A well-defined disaster recovery process typically involves five key steps: risk analysis, business impact analysis, DR planning, implementation, and testing and maintenance. We develop and test tailored plans so you can recover quickly, protect critical data, and keep essential systems online. To ensure business continuity, it is important to have backup data stored in a different location, and to maintain disaster recovery sites in multiple locations for added resilience. We prioritize data protection and cybersecurity, offering multi-layered security, compliance management, and disaster recovery to keep your business safe. Whether it’s a minor glitch or a large-scale disaster, we’ll help you bounce back and remain operational.
Effective risk management is a vital aspect of managed IT services, aimed at safeguarding businesses from potential vulnerabilities and threats. A managed IT service provider conducts comprehensive risk analysis to determine the level of risk within an organization’s IT environment. Based on these findings, they implement robust defense measures—such as firewalls, antivirus solutions, and regular security updates—to protect sensitive data and ensure compliance with industry standards and regulatory requirements. In the event of a disaster, managed IT services also include disaster recovery solutions, enabling businesses to recover quickly and minimize the impact of data loss or downtime. By choosing a managed IT partner, companies can maintain a higher level of security and resilience, keeping their operations running smoothly even in challenging situations.
Seamless integration and careful implementation are key to the success of managed IT services. A dedicated team works closely with your business to determine the best way to incorporate new technologies—such as routers, switches, and other critical infrastructure—into your existing environment. This collaborative approach ensures that all systems are compatible, efficient, and tailored to meet your specific business needs. By focusing on quality and reliability throughout the implementation process, managed IT service providers help businesses achieve a higher level of operational efficiency and ensure that their technology infrastructure is robust enough to support future growth.
Managed IT services offer a cost-effective way for businesses to maintain a high level of quality and reliability without the burden of excessive overhead. By outsourcing IT operations, companies can avoid the expense of purchasing and maintaining costly hardware and software, as well as reduce the need for a large in-house IT staff. Managed IT providers help businesses optimize their resources, ensuring that only the most efficient and effective technologies are implemented. This strategic approach not only lowers costs but also boosts productivity and efficiency, making it easier for businesses to stay competitive in a rapidly evolving marketplace. With managed IT services, companies can achieve their business goals while keeping expenses under control and maintaining the highest standards of reliability.
Business continuity isn’t just about recovering from disasters—it’s about never letting them stop you in the first place. Thatch designs continuity plans that protect your operations from downtime by combining real-time monitoring, automated backups, failover systems, and secure cloud architecture. If an outage occurs, your systems can continue running or be restored in minutes, not hours. This keeps your staff working, your customers supported, and your revenue protected. With Thatch as your continuity partner, your business stays resilient no matter what challenges surface.
Looking for additional expertise for short-term projects or added workloads? Our IT project consulting services provide you with skilled professionals without the overhead of permanent hires. Enjoy flexibility, keep project timelines on track, and tap into expert knowledge whenever you need it.
Ready to streamline your IT? Let Thatch handle the heavy lifting so you can focus on what matters most—managing and growing your business. Contact us today to find out how our trusted approach can revolutionize your technology.
Count on prompt, knowledgeable assistance whenever you need it.
Adjust at your own pace while managing costs.
Benefit from our extensive experience, effective strategies, and leading technology tools.
We tailor solutions to meet your specific goals and budget.
At Thatch, you can trust us to manage your technology while you concentrate on what matters most—your business
Ready to streamline your IT? Let Thatch handle the heavy lifting so you can focus on what matters most—managing and growing your business. Contact us today to find out how our trusted approach can revolutionize your technology.
