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IT Support
Reliable, secure, and scalable IT support for organizations throughout the State of Michigan.

Managed IT Services Across Michigan

We provide managed and co-managed IT services designed to improve operational efficiency, enhance cybersecurity, reduce downtime, and support growth — whether you need a full outsourced IT department or additional expertise for your internal team.

Request a Free IT Assessment
You’ll hear from a specialist within 1 business day.

HIPAA Compliant

Your data is always protected.

24/7 Monitoring & Help Desk

Immediate support whenever you need it.

Proven Nationwide

Supporting clients across 20+ states.

Trusted by Industry Leaders

Including Lansing Lugnuts.

Privacy First

We never share your information.

Comprehensive IT Services for Michigan Businesses

Our solutions are designed to align technology with business goals, support compliance requirements, and deliver predictable, measurable results. We work with organizations of all sizes, from small businesses to multi-location operations, and provide service remotely and on-site across the state.

Our core service capabilities include:

  • Managed IT Services
    (fully outsourced IT operations)
  • Co-Managed IT Services
    (supporting internal technology teams)
  • 24/7 Help Desk & End-User Support
  • Cybersecurity & Threat Protection
  • Backup & Disaster Recovery
  • Microsoft 365 & Cloud Solutions
  • Compliance Support
    (HIPAA, NIST, PCI, FERPA, CJIS as applicable)

Flexible IT-Managed Solutions

We tailor solutions based on your operational structure, internal resources, and long-term goals.

Managed IT Services

Take a hands-off approach to technology. Our Managed IT Services continuously monitor your network, shield you from security threats, and handle everyday upkeep—24/7, 365 days a year. We keep your hardware and software up-to-date through regular patches, backups, and responsive help desk support. Let us oversee your IT infrastructure so you can concentrate on growing your business.

Co-Managed IT Services

If you already have an in-house IT team, Thatch can support them by filling skill gaps and sharing responsibilities for major or complex projects. We assess your situation, clarify which tasks stay in-house and which ones we assume, ensuring flexibility as your business needs evolve. You gain specialized expertise and increased capabilities without fully outsourcing your operations.

Cybersecurity

Modern threats demand modern defenses. Thatch protects you with Extended and Endpoint Detection & Response (XDR/EDR), around-the-clock Security Operations Center (SOC) coverage, advanced email security, and ongoing staff training. Our innovative training approaches keep your people engaged and informed, while our expert threat hunters monitor your environment to maintain your safety.

Compliance

We help you meet and maintain compliance with industry regulations such as GDPR, HIPAA, PCI DSS, NIST, and SOC 2. Using specialized software and proven methods, we simplify the process and reduce stress. Let us turn compliance from an obstacle into a competitive advantage.

Cloud Services

Tap into the power of the cloud. We’ll guide you toward the most effective solutions, whether that’s AWS, Microsoft Azure, Microsoft 365, Egnyte, or a customized configuration. Our approach balances flexibility and security, enabling your organization to adapt quickly to changing demands.

VoIP


Say goodbye to outdated phone lines with our modern VoIP systems. Enjoy lower costs, easy scalability, and features like call forwarding, video conferencing, and voicemail-to-email. Stay connected on any device, from anywhere, with voice solutions that keep pace with your evolving business needs.

Data Cabling

A strong network starts with dependable cabling. Whether you’re installing in a new site or upgrading an existing one, Thatch provides organized, professional cabling that supports smooth network performance. From design and installation to testing and ongoing maintenance, we give you a solid infrastructure that powers your daily operations.

Procurement

Need the right hardware and software to keep your business on track? Our Procurement services cut through complexity by pinpointing the best tools, negotiating competitive pricing, and ensuring everything is set up properly. Trust Thatch to keep your environment future-ready with minimal hassle.

Disaster Recovery

When a crisis strikes, downtime can severely impact your business. We develop and test tailored plans so you can recover quickly, protect critical data, and keep essential systems online. Whether it’s a minor glitch or a large-scale disaster, we’ll help you bounce back and remain operational.

IT Project Consulting

Looking for additional expertise for short-term projects or added workloads? Our IT project consulting services provide you with skilled professionals without the overhead of permanent hires. Enjoy flexibility, keep project timelines on track, and tap into expert knowledge whenever you need it.

Trusted by industry leaders like the Lansing Lugnuts, our commitment to transparency, reliability, and excellence defines everything we do.

Request a Free Consultation Today!
Industries Served

Network Solutions for Every Industry and Business Size

We support organizations that rely on secure, compliant, and high-availability technology environments.

Our engagement approach is built on business outcomes, documentation, communication standards, and long-term partnership.

Let’s Talk About Your IT Needs

Healthcare

Local Government

Professional Services

Additional Services

Serving All of Michigan

We provide remote and on-site support throughout the state, including:

  • Detroit
  • Lansing
  • Grand Rapids
  • Kalamazoo
  • Ann Arbor
  • Flint
  • Traverse City
  • Holland
  • Novi
  • Troy
  • Saginaw
  • Midland and surrounding regions
IT Assessment

What’s Included in a Free IT Assessment

Our assessment is a non-obligatory review designed to identify risk, efficiency opportunities, and alignment with business goals.

  • Infrastructure & security review
  • User needs & service desk evaluation
  • Business continuity & recovery posture
  • Cloud & licensing optimization
  • Executive-level recommendations
Request a Free IT Assessment
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